Troubleshoot Label Design

For information about designing label templates and layouts, see Designing Labels and Layouts. For information about managing access to label templates, layouts, see Controlling Access in Loftware Enterprise SP.

Symptom	Resolution
A printed label includes the wrong data.	See Troubleshoot Label Data Sources.
A Text Box field is not printing as intended.	See Troubleshoot Label Data Sources.
Labels are not printed in the expected layout.	See Troubleshoot Layouts.
Label Specific Options are not having the intended effect.	See Troubleshoot Label Specific Options.
After opening a label template, the Label view, Form view, or both are not displayed.	If the label or the form has very large dimensions or contains an extremely large number of objects, it may be exceeding the memory available to your web browser. Using a 64-bit web browser may resolve the issue.
In Preview, only an outline of the label design is displayed.	If the label or the form has very large dimensions or contains an extremely large number of objects, it may be exceeding the memory available to your web browser. Using a 64-bit web browser may resolve the issue.
When attempting to save a label template, a Server.Acknowledge.Failed error or a Warning: Unresponsive plugin error is displayed.	If the label or the form has very large dimensions or contains an extremely large number of objects, it may be exceeding the memory available to your web browser. Using a 64-bit web browser may resolve the issue.
Time values entered in hours, minutes, or seconds do not produce the intended effect.	See Time Values in Loftware Enterprise SP.
Users cannot see, open, or select a label template, folder, user, or other object.	See Troubleshoot Access Control (Permissions).
A label template that was migrated from an LPS environment to Loftware Enterprise SP produces printed labels that differ from those printed using LPS.	You can view information about adjustments or issues that occurred during migration from an LPS environment to a Loftware Enterprise SP environment. You can view a report about the entire label template or details about a specific field in the label template. See Working with a Migrated Label Template.