Troubleshoot Layouts

For information about using layouts, see Manage Label Templates. For information about managing access to layouts, see Controlling Access in Loftware Enterprise SP.

Tip: If you are working with a label template, layout, or image that is in a version-controlled folder and problematic changes have been made to it, an administrator can roll back to a previous version of that label template, layout, or image.

Symptom	Resolution
Changes to a layout are not reflected in the output from a label template to which the layout is attached.	If label templates and layouts are designed in one folder and copied to another, by default the label templates in the second folder are still associated with the layouts in the original folder. Associate the label templates in the second folder with the intended layouts. Best Practices If label templates that you create are typically copied from one folder to another, it is recommended that you save layouts and label templates in separate folders to prevent confusion.
The label image is anchored to the bottom of the output rather than the top.	If you use a Datamax (DPL) or Intermec (IPL) printer to print a label that is less than the media size (for example, print a 4"×4" label to a printer with 4"×6" stock), the label image will be anchored to the bottom of the output due to DPL and IPL using a coordinate system in which the point of origin is at the bottom. Use the Print Rotation property of the label to rotate the label image 180°.
An existing layout is not available to be attached to a label template.	If the layout is version controlled, then it must be published before it can be attached to a label template. For more information about version control, see Working in a Version-Controlled Environment or Managing a Version-Controlled Environment. Additionally, appropriate access to the layout must be granted the user. For more information, see Controlling Access in Loftware Enterprise SP.

Symptom

Resolution

Changes to a layout are not reflected in the output from a label template to which the layout is attached.

If label templates and layouts are designed in one folder and copied to another, by default the label templates in the second folder are still associated with the layouts in the original folder. Associate the label templates in the second folder with the intended layouts.

Best Practices

If label templates that you create are typically copied from one folder to another, it is recommended that you save layouts and label templates in separate folders to prevent confusion.

The label image is anchored to the bottom of the output rather than the top.

If you use a Datamax (DPL) or Intermec (IPL) printer to print a label that is less than the media size (for example, print a 4"×4" label to a printer with 4"×6" stock), the label image will be anchored to the bottom of the output due to DPL and IPL using a coordinate system in which the point of origin is at the bottom. Use the Print Rotation property of the label to rotate the label image 180°.

An existing layout is not available to be attached to a label template.

If the layout is version controlled, then it must be published before it can be attached to a label template. For more information about version control, see Working in a Version-Controlled Environment or Managing a Version-Controlled Environment.

Additionally, appropriate access to the layout must be granted the user. For more information, see Controlling Access in Loftware Enterprise SP.