Requirements for Loftware Remote Print Client Computers

Loftware Enterprise™ SP 5.1 supports remote printing, the act of printing a label to a device that would not normally be accessible to Loftware Enterprise SP by using your LAN or by using a direct connection to Loftware Enterprise SP. For example, printing using a device that is physically connected to a computer outside of your WAN. The Loftware Remote Print solution includes a Loftware Print Agent that is installed on a remote computer. As a best practice, it is recommended that you deploy a single remote computer per location or logical grouping of printer devices.

Each Remote Site computer on which Loftware Remote Print will be run has the following requirements.

Component Requirement

CPU

2.0GHz Dual Core or better

Memory

4GB RAM or more

Operating system

One of the following 64-bit operating systems:

  • Microsoft client computer operating systems
    • Windows 11
    • Windows 10
  • Microsoft server operating systems
    • Windows Server 2022 (Loftware Print Agent)
    • Windows Server 2019
    • Windows Server 2016

Microsoft .NET Framework

Microsoft .NET Framework version 4.7.2 or later (the latest version is recommended)

Browser

One of the following (the latest version is recommended):

  • Google Chrome
  • Microsoft Edge (Chromium)

Other
  • Configure a maximum of 1000 Remote Sites per Loftware Application Server.
  • Configure a maximum of 250 devices per Remote Site.
  • Configure a maximum of 2000 devices across all Remote Sites.
  • If you are configuring a large number of devices on a single Remote Site in a distributed services environment, you should consider enabling the "Sticky Device" functionality. For more information, see Manage Remote Site Device Services and contact Loftware for assistance.
  • A Medium Service internet speed of 12 to 25 Mbps is recommended.
  • The Remote Print client computer should not belong to an end-user.
  • The Remote Print client computer should be available at all times. It should never be configured to sleep.
  • There should be no virus scan in effect on the folder where the LoftwarePrintAgent.exe is installed.