User Interface: Remote Site Options

The following properties are displayed in Devices Devices in the Configuration panel for a Remote Site An object in Loftware that represents the location of a remote computer. The Loftware Print Agent must be installed on the remote computer so that it can communicate with the Loftware Application Server and make devices at that location available in Loftware. Each Remote Site can communicate with only one Loftware Application Server..

Property	Description
Maximum Number of Devices	The maximum number of devices associated with the remote computer A computer outside of your LAN/WAN and on which the Loftware Print Agent is installed. A remote computer has access to devices that are not directly accessible by a Loftware Application Server. that may be configured for use with Loftware Enterprise SP.
Devices	A list of the devices available via the remote computer and configured in Loftware Enterprise SP. Note: This property is displayed only after the Remote Site has been saved for the first time. The values in the table are not configurable here.

Property

Description

Maximum Number of Devices

The maximum number of devices associated with the remote computer A computer outside of your LAN/WAN and on which the Loftware Print Agent is installed. A remote computer has access to devices that are not directly accessible by a Loftware Application Server. that may be configured for use with Loftware Enterprise SP.

Devices

A list of the devices available via the remote computer and configured in Loftware Enterprise SP.

Note: This property is displayed only after the Remote Site has been saved for the first time. The values in the table are not configurable here.

Loftware Print Agent

The following properties and buttons are displayed under Loftware Print Agent in the Configuration panel for a Remote Site.

Property	Description
Token	An alphanumeric token that allows a Loftware Application Server to identify a Loftware Print Agent A client-side service that must be installed on a remote computer so that it can communicate with the Loftware Application Server and permit printing. The Loftware Print Agent connects to Loftware to receive print jobs, provide device and status information, and receive configuration information as needed. that attempts to communicate with Loftware Enterprise SP. A token is unique to the Remote Site with which it is associated. This token does not participate with authentication. Username and password are used for authentication. Tip: The Remote Site Administrator requires the token during installation of Loftware Print Agent.
Remote Computers (Workstations)	A list of the remote computers A computer outside of your LAN/WAN and on which the Loftware Print Agent is installed. A remote computer has access to devices that are not directly accessible by a Loftware Application Server. with LPA instances installed and associated with this Remote Site. If you are using Loftware Enterprise SP 5.2.1 or later and remote computers running LPA 5.2.1.250 or later, remote computers with both active and standby LPAs are displayed. Otherwise, only the remote computer with the active LPA is displayed. If you are using a version of Loftware Enterprise SP earlier than 5.2.1, some properties of remote computers may not be displayed or may be displayed in a different location on screen. Name: The name of the remote computer where Loftware Print Agent is installed. Last Contact: The date and time when the Loftware Print Agent on the remote computer (workstation) most recently made contact with the Loftware Application Server. Status: Whether Loftware Print Agent is active or in standby mode. Node: In a multi-server deployment, the Loftware Application Server to which the Loftware Print Agent on the remote computer (workstation) is connected. Version: The version of Loftware Print Agent software. It is strongly recommended that all remote computers (workstations) associated with a particular Remote Site run the same version of Loftware Print Agent. This version number is independent of the version number of Loftware Enterprise SP. The value is None until the remote computer connects to Loftware Enterprise SP for the first time. Note: This table is displayed only after the Remote Site has been saved for the first time. The values in the table are not configurable here.

Property

Description

Token

An alphanumeric token that allows a Loftware Application Server to identify a Loftware Print Agent A client-side service that must be installed on a remote computer so that it can communicate with the Loftware Application Server and permit printing. The Loftware Print Agent connects to Loftware to receive print jobs, provide device and status information, and receive configuration information as needed. that attempts to communicate with Loftware Enterprise SP. A token is unique to the Remote Site with which it is associated. This token does not participate with authentication. Username and password are used for authentication.

Tip: The Remote Site Administrator requires the token during installation of Loftware Print Agent.

Remote Computers (Workstations)

A list of the remote computers A computer outside of your LAN/WAN and on which the Loftware Print Agent is installed. A remote computer has access to devices that are not directly accessible by a Loftware Application Server. with LPA instances installed and associated with this Remote Site.

If you are using Loftware Enterprise SP 5.2.1 or later and remote computers running LPA 5.2.1.250 or later, remote computers with both active and standby LPAs are displayed. Otherwise, only the remote computer with the active LPA is displayed.

If you are using a version of Loftware Enterprise SP earlier than 5.2.1, some properties of remote computers may not be displayed or may be displayed in a different location on screen.

Name: The name of the remote computer where Loftware Print Agent is installed.

Last Contact: The date and time when the Loftware Print Agent on the remote computer (workstation) most recently made contact with the Loftware Application Server.

Status: Whether Loftware Print Agent is active or in standby mode.

Node: In a multi-server deployment, the Loftware Application Server to which the Loftware Print Agent on the remote computer (workstation) is connected.

Version: The version of Loftware Print Agent software. It is strongly recommended that all remote computers (workstations) associated with a particular Remote Site run the same version of Loftware Print Agent. This version number is independent of the version number of Loftware Enterprise SP. The value is None until the remote computer connects to Loftware Enterprise SP for the first time.

Note: This table is displayed only after the Remote Site has been saved for the first time. The values in the table are not configurable here.

Button

Description

Copy Copy Token

Allows you to copy the token so that you can provide it to the Remote Site Administrator, who requires the token during installation of Loftware Print Agent.

This feature requires version 5.2.1 or later.

Download

Allows you to download the Loftware Print Agent installer so that you can provide it to the Remote Site Administrator who will install it on a remote computer.

Manage Properties

Allows you to modify Loftware Print Agent properties from Loftware Enterprise SP without needing access to the remote computer. Settings configured here are pushed down to the remote computer. For more information, see User Interface: Loftware Print Agent Properties.

This feature requires version 4.6 or later.

Restart

Allows you to initiate a restart of Loftware Print Agent on the remote computers that you select.

Upload Log Files

If enabled, allows you to upload log files related to Loftware Print Agent for the selected remote computers (workstations) to the Loftware Application Server. To enable, click Manage Properties and set the TracingEnabled property to True.

When finished uploading, the log files can be viewed in the default location:
http://<Server IP>:8080/logs

Alternatively, if you have installed Loftware Enterprise SP in a distributed services environment you can specify a shared location for the uploaded log files by adding the log.upload.directory property in the lpa namespace in System System Management > System Properties.

Example

Namespace	Key	Value
lpa	log.upload.directory	C:\TEMP\LPA_LOGS

This feature requires version 4.6 or later.

Upgrade

Allows you to initiate an upgrade of the Loftware Print Agent software on the remote computers that you select. It is strongly recommended that all LPAs associated with a particular Remote Site use the same version of Loftware Print Agent.

If a selected remote computer is not using the latest version of LPA, an upgrade to the latest available version is initiated.
If the selected remote computer is already using the latest version of LPA available, no action is taken.

Tip: If you are using Loftware Enterprise SP 5.2.1 or later and your permissions permit, you can use the LPA view in Remote Sites in Status Status to select any remote computers (workstations) on which LPA is installed and initiate an upgrade of LPA on those computers. This functionality is available only if LPA 5.2.1.250 or later is installed on the remote computers.

If you have not installed Loftware Print Agent but have installed the Remote Print Agent in Spectrum 4.5.1 or earlier versions, this button is not displayed and you must use the Download button. For more information, see Upgrading Loftware Remote Print.