Data Changes Case When Scanning Bar Code
Description
This article provides information on keyboard settings when scanning barcodes with readers that plug in as a keyboard or use the USB connection.
Explanation
When scanning the barcode using keyboard scanners the results can be unexpected, as shown in the following examples:
- Data: ABCD Scan Result: abcd
- Data: abcd Scan Result: ABCD
- Data: AbCd Scan Result: aBcD
- Data: aBcD Scan Result: aBcD
Solution
Ensure that the Caps Lock Key is not "ON" at the station being used for scanning.
Article Number
2014067
Versions
All LLM/LPS versions
Environment
All supported installation environments.