USB Key Not Detected
Description
USB Key Not Detected
Solution
Check the Following:
- Is the USB Key in the Port and is the light on on the Key?
- Ensure that the USB Port is enabled in the System's BIOS.
- Ensure that USB Controllers are enabled in Device Manager on the PC.
To open Device Manager
- Right-click My Computer and click Properties.
- Click the Hardware tab, and then click Device Manager.
Note: In WIN98, open the Device Mgr Tab
- Select USB Controller, then press Action in the Menu Bar, and uncheck "disabled".
- Right-click on any red or yellow warning flags, press Properties to check the device status.
- Under Ports, open the Driver Tab, right-click on a Port and check Update Driver.
Note: To use Device Manager, you must be logged on as a user with administrative privileges.
Article Number
2009222
Versions
Loftware Versions 7.0 and above
Environment
All supported installation environments.