How to Increase LWA Session Time Out

Description

The issue is that the LWA session is left open, but it times out too quickly.

Solution

There are actually 2 files both named WEB.XML, that control the session time settings. The files are as follows; 

• In the Apache software $CATALINA_HOME\Conf folder. This is the actual Apache timeout. 
• In the Apache $CATALINA_HOME\webapps\loftwarewebaccess\WEB-INF folder. This is where the Loftware LWA time out setting is. 

The element that needs to be updated (or added) will have the following syntax: 
<session-config> 
<session-timeout>30</session-timeout></session-config>

Both properties must be set to the same value, otherwise the results could be unpredictable.