Event (Application) Logging

Event logging is the recording of the actions performed by the Loftware Enterprise SP application, at a high level, in a set of text files. Event logs can be used by administrators and technical support engineers to monitor system performance and diagnose potential problems. Event logs also maintain a record of system activity for future reference.

Loftware Enterprise SP uses Apache log4j 2™ Logging Services for log message handling. See Welcome to Log4j 2 on the Apache Logging Services website for detailed information. This topic describes how the Loftware Enterprise SP-specific event logging is configured, and where it can be customized.

Loftware Enterprise SP logs information, error, and warning messages to a set of log files. The log files that are created can be found in the Loftware Enterprise SP logs folder. Log files will "roll over" at the interval configured in the log4j2.xml file. The previous file will be compressed and renamed with a timestamp.

Log4j 2 Configuration File

Apache log4j 2 is configured with an XML file. The default log4j2.xml file can be found in <LOFTWARE_HOME>\product\conf after Loftware Enterprise SP is installed.

Note: <LOFTWARE_HOME> represents the folder on the Loftware Application Server in which the Loftware Enterprise SP application is installed. For example, in Windows Server this might be C:\Loftware\Spectrum\Spectrum, and in Linux this might be /opt/loftware/spectrum/Spectrum. Although procedures in this documentation typically use backslashes in operating system paths, you should use forward slashes if required by your operating system.