SystemSet System Alerts

The System Alert page in System System Management allows you to schedule monitoring for the following system metrics and use the results to diagnose potential system issues. To enable and configure system alerts, do the following.

Note: To perform this task, you must be signed in as the SystemAdmin or SuperAdmin user. For more information, see Controlling Access to System Settings.

  1. Go to System System Management > System Alerts.
  2. In the Configuration pane, select the System Alert check box to turn on the system alerts.
  3. For Output Path, enter the fully qualified path to the location to store the generated results file. If no path is specified, a results file is not generated.

    Tip: To preserve previous results files, prevent files from being overwritten by including the timestamp substring %t in the filename.

    Example

    C:\Loftware\Alerts\alert_%t.txt

  4. For Output Level, select the urgency level to include in the results file.
    • Informational: Includes measurements with urgency levels of Informational, Warning, and Alert.
    • Warning: Includes measurements with urgency levels of Warning and Alert.
    • Alert: Includes measurements with an urgency level of Alert only.
  5. For Monitor Interval, specify a time interval to take measurements and generate the results file, or leave the default value of 5 minutes.
  6. Select the check boxes for each metric you want to monitor.

    7. Option

    Description

    Alert/Warn Level Values

    Blocked Threads

    The number of threads with a blocked state.

    Whole number

    Broker Memory

    The percentage of broker memory used.

    0% to 100%

    Cache Misses

    The number of cache misses generated by Loftware Enterprise SP.

    Whole number

    Disk Space

    The amount of available disk space. If the actual value falls below the specified Alert Level/Warn Level value, then an alert/warning is generated.

    Whole number

    Job Archiving

    The number of jobs in the Job database table that are done.

    Whole number

    JVM Memory

    The percentage of memory the database is actively using.

    0% to 100%

    Threadpool Usage

    The number of active threads per threadpool as a percentage of the max pool size.

    0% to 100%
  7. To modify the Alert Level and Warn Level values, double-click the value you want to modify and enter the new value.
  8. Click Save.

In addition to the metrics above, you can further customize your system monitoring by using business rules. For more information, see Set System Alerts Using a Business Rule.