User Interface: Queues

You can use Queues in Status Status to control a device queue and manage print jobs in the device queue. Currently, there is a one-to-one relationship between a device queue and a logical device.

Queues Summary

The Queues Summary page displays device queues and statuses in Loftware Enterprise SP.

Note: Data displayed in Status Status is not dynamically updated. To update the data, click Search .

Toolbar

The following tools are available from the ribbon in Queues Summary.

Note: A command may be unavailable depending on your permissions, the device permissions, or the device queue status.

Icon	Command	Description
	View Details	Open the Queue Detail page for the selected device queue.
	Start	Start the selected device queue. New jobs are accepted and sent to the device. If a marker is in the queue, it is removed. Available only if the queue is locked and the status of the queue is stopped or paused.
	Stop	Stop the selected device queue. New jobs are not accepted or sent to the device. Available only if the queue is locked and the status of the queue is started or paused.
	Pause	Pause the selected device queue. New jobs are accepted but not sent to the device. Available only if the queue is locked and the status of the queue is started or stopped.
	Lock	Lock the selected device queue to start, stop, or pause the queue and prevent other users from modifying the queue. Available only if the selected queue is not locked.
	Unlock	Unlock the selected device queue. Available only if the queue is locked by the current user.
	Take Control	Take control of the selected device queue. Available only if you have administrative permissions and the queue is locked by another user.
	Open Job Search for Queue	Open a new Job Details Search tab in the Jobs panel filtered to the device.

Properties

The following properties of device queues can be viewed on the Queues Summary page.

Tip: You can click a table header to sort the table by that column. Also, for any table column for which a search box is displayed, you can enter search text to filter the results displayed in the table.

Property	Description
Name	The device connection used to print the print jobs in this queue. This may refer to a physical printer or other target for output, such as an image file or a PDF file.
Queue Status	Whether the device queue is started, stopped, or paused. Started: The device is accepting new jobs and sending jobs to the device. Stopped: The device is not accepting new jobs and not sending jobs to the device. Paused: The device is accepting new jobs, but not sending jobs to the device.
Last Updated	The date and time when the device queue was most recently changed.
Device Status	Whether the device associated with this queue is online or unreachable. Up: The device is online. Down: The device is unreachable and possibly offline. Unknown: The status of the device is unknown. Errored: A failure has occurred.

Queue Detail

The Queue Detail page displays the print jobs in a specific device queue.

Note: Data displayed in Status Status is not dynamically updated. To update the data, click Refresh .

Queue Properties

The following properties of a device queue can be viewed on the Queue Detail page.

Property	Description
Device Name	The device connection used to print the print jobs in this queue. This may refer to a physical printer or other target for output, such as an image file or a PDF file.
Queue Status	Whether the device queue is started, stopped, or paused. Started: The device is accepting new jobs and sending jobs to the device. Stopped: The device is not accepting new jobs and not sending jobs to the device. Paused: The device is accepting new jobs, but not sending jobs to the device.
Device Status	Whether the device associated with this queue is online or unreachable. Up: The device is online. Down: The device is unreachable and possibly offline. Unknown: The status of the device is unknown. Errored: A failure has occurred.
Job Count	The total number of unique print jobs currently assigned to the device queue.
Lock Status	Whether the device queue is locked and if so, the user it is locked by. : The device queue is locked. : The device queue is not locked.
	The data displayed on this page is not dynamically updated. Click Refresh to update the displayed data.
Last Updated	The date and time when the data displayed on this page was most recently refreshed.

Queue Actions Toolbar

The following commands are available from the Queue Actions toolbar on the Queue Detail page.

Icon	Command	Description
	Start	Start the device queue. New jobs are accepted and sent to the device. If a marker is in the queue, it is removed. Available only if the queue is locked and the status of the queue is stopped or paused.
	Stop	Stop the device queue. New jobs are not accepted or sent to the device. Available only if the queue is locked and the status of the queue is started or paused.
	Pause	Pause the device queue. New jobs are accepted but not sent to the device. Available only if the queue is locked and the status of the queue is started or stopped.
	Lock	Lock the device queue to start, stop, or pause the queue and prevent other users from modifying the queue. Available only if the selected queue is not locked.
	Unlock	Unlock the device queue. Available only if the queue is locked by the current user.
	Take Control	Take control of the device queue. Available only if you have administrative permissions and the queue is locked by another user.
	Open Job Search for Queue	Open a new Job Details Search in the Jobs page filtered to the device.

Job Actions Toolbar

The following commands are available from the Job Actions toolbar on the Queue Detail page. The commands are available only if the device queue is locked by the current user, the status of queue is stopped or paused, and a job in the device queue is selected.

Toolbar Icon	Command	Description
	Cancel	Cancel and remove the selected job or jobs from the device queue.
	Error	Set the selected job or jobs to an error status, add a reason (optional), and remove the job or jobs from the queue. This is useful if you want remove a print job from a device queue but you want to be able to search for the print job in the future and see a record of why it was not printed.
	Move	Move the selected job or jobs to a different specified device queue. The job or jobs are added to the end of the specified device queue.
	Release	Release the selected job or jobs to the device for immediate printing.
	Add Marker	Add a marker in the device queue after the selected job. This is useful if you want to release many sequential print jobs from the beginning of a device queue to a specified point in the queue. A queue can only have one marker at a time. A marker is automatically removed from a queue when the user who added the marker has signed out.
	Run to Marker	Release the jobs in the device queue from the beginning of the queue to the marker.
	Remove Marker	Remove the marker in the device queue.

Queue Detail Properties

The following are the properties of print jobs What is submitted for processing. A job is separated into print jobs and print job details based on the processing rules. A job defines which processes to use. in the device queue.

Property	Description
	Select the check box to perform a job action on the print job. To select all the print jobs in the queue, select the check box in the header row.
Status	The status of the print job.
Order	The order the job is processed in the device queue.
Job ID	A unique identifier for the print job. Click a job ID to view the Job Details Search page of the Jobs panel.
Job Name	An identifier for a print job provided by the integration that initiated the job. On-demand print jobs and previews do not have job names.
Job Detail Count	The number of print job details in this device queue for the print job.
Submitter	The username of the person who submitted the print job or the user account used to submit the job. For a print job submitted via an integration, this is the Run As user for the integration.
Submitted Date	The date and time when the print job was submitted to the device queue.