USB Connection Type

When configuring a device connection, the following options are available in the Connection tab when you select USB as the connection type.

Note: Not all connection types are available to all device families and models. The options available are dependent on the type of connection and device family selected.

Note: For USB devices connected to Linux operating systems:

To allow Loftware Enterprise SP to print to USB devices, you must add the Loftware Enterprise SP user spectrum that will print to the device to the lp group in Linux.
If you move a previously configured USB device to a different USB port, review the device in Devices to verify that the correct USB Port is selected, and then click Save.

Option	Description	Values
Remote Site	A computer that has wired, wireless, or network connections to devices that are not directly accessible by a Loftware Application Server. The Loftware Print Agent must be installed on the Remote Site so that it can communicate with the Loftware Application Server and make those devices available in Loftware Enterprise SP. Each Remote Site can communicate with only one Loftware Application Server. Note: A Remote Site must run a Windows Server or Windows operating system.	Remote Sites

Option

Description

Values

Remote Site

A computer that has wired, wireless, or network connections to devices that are not directly accessible by a Loftware Application Server. The Loftware Print Agent must be installed on the Remote Site so that it can communicate with the Loftware Application Server and make those devices available in Loftware Enterprise SP. Each Remote Site can communicate with only one Loftware Application Server.

Note: A Remote Site must run a Windows Server or Windows operating system.

Remote Sites

USB Connection Settings

Option	Description	Values and Variables
USB Port	The USB port of the device.	USB Ports Note: If the device does not display in the drop-down list, click Refresh List. If you cannot select the device or UNKNOWN is displayed, see Troubleshoot Devices.
Show All USB Devices	Whether to display all available USB devices.	: Do not display all USB devices (Default) : Display all USB devices

Option

Description

Values and Variables

USB Port

The USB port of the device.

USB Ports

Note: If the device does not display in the drop-down list, click Refresh List. If you cannot select the device or UNKNOWN is displayed, see Troubleshoot Devices.

Show All USB Devices

Whether to display all available USB devices.

: Do not display all USB devices (Default)

: Display all USB devices

Connection Timeout Settings

Option	Description	Values
Connection Attempt Timeout	The length of time to attempt to connect to a device. If a connection is not achieved, then Loftware Enterprise SP waits for the length of time specified in Retry Wait Time before attempting the connection again.	Time in milliseconds
Retry Wait Time	The length of time to wait for a device connection error to be resolved before retrying the connection.	Time in milliseconds
Fail Job on Connection Error	If a connection error occurs, whether or how soon a print job will be failed.	Never: The job is not failed Immediate: The job fails immediately Timeout: The job fails if the Job Retry Timeout limit is reached
Job Retry Timeout	If connection errors occur, the length of time after which to cease connection attempts and classify a print job as failed. Tip: Coordinate this value with Connection Attempt Timeout and Retry Wait Time. For example, if you want to attempt a connection for 5 seconds, wait for 10 seconds, repeat, and classify the job as failed if a connection has not been achieved within 1 minute, then you would set Connection Attempt Timeout to 5000, Retry Wait Time to 10000, and Job Retry Timeout to 60. This option is displayed only if Fail Job on Connection Errors is set to Timeout.	Time in seconds

Advanced Connection Settings

Option	Description	Values
Force Extended Mode	Whether to always use extended mode or allow Loftware Enterprise SP to automatically select the print job mode. When using extended mode, Loftware Enterprise SP analyzes the content of each field in a label template separately. Also, if the quantity is greater than 1, the label is sent to the device each time. This option is not displayed for devices that use the Generic driver.	: Use native device commands if possible; otherwise, use extended mode (Default) : Always use extended mode
Automated Device Health Check	Whether Loftware Enterprise SP's automated device health check is enabled for this device. This option is displayed only for devices that use the Generic driver. For all other drivers, the automated health check is enabled and is not configurable.	: Disabled (Default) : Enabled
Test Connection to Device	Use the specified TCP or USB connection settings to attempt to connect to the device. This option is displayed only for devices using a TCP-based or USB connection type.	Test Connection

Option

Description

Values

Force Extended Mode

Whether to always use extended mode or allow Loftware Enterprise SP to automatically select the print job mode.

When using extended mode, Loftware Enterprise SP analyzes the content of each field in a label template separately. Also, if the quantity is greater than 1, the label is sent to the device each time.

This option is not displayed for devices that use the Generic driver.

: Use native device commands if possible; otherwise, use extended mode (Default)

: Always use extended mode

Automated Device Health Check

Whether Loftware Enterprise SP's automated device health check is enabled for this device.

This option is displayed only for devices that use the Generic driver. For all other drivers, the automated health check is enabled and is not configurable.

: Disabled (Default)

: Enabled

Test Connection to Device

Use the specified TCP or USB connection settings to attempt to connect to the device.

This option is displayed only for devices using a TCP-based or USB connection type.

Test Connection