Loftware software does not start because of insufficient user rights

Problem

When you start your Loftware software for the first time, the Loftware splash screen immediately disappears, and nothing happens.

Solution

SOLUTION 1

Set full access permissions to the ProgramData\ folder for the user running Loftware software. Contact your system administrator if you are unable to change the access permissions.

Follow these steps to change the access permissions:

1. Open File Explorer (Windows Explorer).

2. Go to the View tab and enable the option Hidden items.

3. Browse to the following folder:

   c:\ProgramData\Loftware\

   or

   enter the address line:

   %PROGRAMDATA%\Loftware\

4. Right-click the Loftware folder and select Properties from the menu.

5. Go to the Security tab and click Edit.

6. Click the Add button.

7. Enter your username, then click OK.

8. Select the username you have just added to the list.

9. Enable the option Full Control, then click OK.

Your Loftware software should now start fine.

SOLUTION 2

Some installation files might be corrupted, so Loftware software cannot access them.

Reinstall Loftware software.