Files in the Documents Storage are not accessible

Problem

Your system is highly protected and most of the ports are blocked in your Firewall. from your computer, you can't access files in Control Center's Documents storage.

Solution

Enable direct communication from the client to the Control Center server:

Enable outgoing communication from your client to the Control Center server, TCP/IP port 80.
If you have defined a proxy server for the Web traffic, make sure the local traffic from the client to the Control Center server is excluded from the proxy.

In most cases, you will have to do the following:

Open Control Panel > Network and Internet > Internet Options.
Go to the Connections tab.
Click the LAN settings button.
Enable the option Bypass proxy server for local addresses.
Disable the option Automatically detect settings.