Printer licensing
Control Center tracks the number of printers in use in the Print Management list. Your Control Center license might limit the number of printers. You can check how many printers your license allows and see active printers in Administration > Product Info.
Note
See the detailed description of counting, using, and reserving printers in our licensing document.
If you connected your remote Control Center to Loftware Cloud, your printer list is always sinchronized. The number of printers is a sum of printers used in Loftware Cloud and printers used in remote Control Center.
If you activated your remote Control Center with Remote Activation, you define the number of printer seats when activating Control Center. The combined number of printer seats in your remote Control Center and your cloud Control Center equals the number of printer seats you have on your license.
If a printer is not in use for 7 days, Control Center automatically removes this printer from the list.
To detect and count your printers, Loftware uses a combination of:
Printer model name. The model name is hard-coded in the printer driver. Users cannot change this name.
Printer location. How the printer is connected to your computer is irrelevant for license counting. Loftware either identifies the printer by:
The IP address for network printers
Location + port if the printer is connected locally
To ensure printer availability:
Go to Print Management > Licensed Printers.
Select your printer and click the Reserve printer button.
You prevent the selected printers from being removed after idling for more than 7 days with this option. You can unreserve printer at any time.
Note
When you exceed the number of used printers defined by your license, the software enters a 30-day grace mode. While in grace mode, the number of available printers is temporarily doubled, but you get a warning message.
To permanently increase the number of available printers, you can purchase an upgrade license key. Contact Loftware sales.
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