Message

Datamatrix barcode is not printing on the label.

(M1156) An error occured drawing symbol.

Explanation

When trying to generate a Datamatrix barcode that will fit in a small area on the label the Datamatrix barcode stops printing on the label. During label development Symbol Size Auto was used first. This caused Datamatrix barcode to print too large.  The fixed Datamatrix symbol sizes were tried to better size the Datamatrix barcode. The (M1156) An Error occured drawing the symbol popup is displayed.  At this point the Datamatrix barcode stopped printing on the label.

    

Solution

 

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".


  1. Solution 1) Change the Symbol size back to Auto and reduce the cell size of the Datamatrix barcode to suit your size requirements.


  2. Solution 2) Change the Symbol size large enough to handle the data and reduce the cell size of the Datamatrix barcode to suit your size requirements.

The following are sample labels used to reflect the customer's issue.

DATAMATRIX SIZE TEST.lwl     DATAMATRIX SIZE TEST 01.lwl     DATAMATRIX SIZE TEST 02.lwl

Related Articles

 

 

 

Article Number

2016044

Versions

Insert the versions of the LPS product.

Environment

Enter environment configuration issues that can affect this issue.

This table provides article information that is visible only to Loftware users.

Linked Jira
Incident Number 
AuthorDavid Brown
Review Date