When sending a print job to the printer, the LPS Status Client print queue shows the following error at the printer and the label does not print:

(M1533) Socket Error Sending Data, (M1558) Connection reset by peer


This error is typically caused by a network connectivity issue and indicates the connection was abruptly terminated by the printer.

This condition normally results if the peer application on the printer is suddenly stopped, the printer is rebooted, the printer or it's network interface is disabled, or the printer uses a hard close. This error may also result if a connection was broken due to keep-alive activity detecting a failure while one or more operations are in progress.


Somehow the printer has gone offline or the power was shut off.  Reset the printer and try again. This will usually resolve the problem.

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All supported LPS family product versions


Any supported LPS family product environment


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Linked Jira
Incident Number00118467
AuthorKelli Dawson
Review Date12/21/2016