Message

While trying to install the Loftware Print Server (LPS) service, the Loftware Print Server Installation Error dialog box displays with the following error:

 (M4722) There was an error while attempting to change the service configuration!

Explanation

The cause of the above error could be caused by a permission problem.

Solution

  1. Open a Command Prompt window and navigate to the Loftware Labeling directory. 
  2. Execute the following command:

    WatchDogNT.exe -J
     

  3. In the Requirements to install Loftware Print Server dialog box, click Continue if the account that will run the Loftware Print Server Service is already created.
  4. When prompted, enter the Password for the user account listed in the dialog box.
     
  5. Click OK.
  6. At the Command Prompt, execute the following command:

    WatchDogNT.exe -security

      
  7. Execute Loftware Print Server Setup.exe and run a Repair on the install. This should successfully complete the Loftware Print Server installation.

Related Articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.

Article Number

2017139

Versions

All supported LPS family product versions

Environment

Windows Server 2008 R2

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Linked Jira
Incident Number 
Author Andrea Veno
Review Date 6/27/2017