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Problem

When trying to start the Web Listener-Configuration utility, the following error is encountered;

WLCplExe.exe - System Error

The program can't start because the Ltkrnu.dll is missing from your computer. Try reinstalling the program to fix this problem

Explanation

The core 12.0.0.0 LPS Client Install files do not have the correct set of DLL files to run the Web Listener-Configuration utility.

Solution

A package of DLLs is available to correct this issue. The DLL files  may be obtained as follows:

  1. Click on the following link to access the Loftware downloads section (requires a userid and password from Loftware Customer Account Management)
    https://www.loftware.com/support/upgrades
  2. Contact Engineering Technical Support to request the DLL package as follows;

Error rendering macro 'contentbylabel' : parameters should not be empty

Article Number

2018002

Versions

12.0.0.0

Environment

All supported LPS 12.0.0.0 environments

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