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Problem

The LPS Status Client displays one or more printers in an error state.  The printers in question are configured with tcp/ip connection types, jobs are Pending instead of printing, and the following error is being displayed: *(M2231) Error Opening Port ((M1565) Invalid argument. )* 

 

Explanation

During the configuration of the printer within Loftware, an unexpected character may have been included with the TCP/IP address or Port information while copy and pasting the printer information into the configuration grid.

 

Solution

Open the  LLM Device Configuration grid and delete the specific printer, then reinstall the same printer by manually typing the information to avoid any unexpected characters.

Note * Copy and pasting printer information is fine, it's only when the copy includes unexpected characters that may cause an issue.

Error rendering macro 'contentbylabel' : parameters should not be empty

Article Number

KBXXX

Versions

All supported LPS family product versions.

Environment

All supported LPS environments.

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