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Message

The following error is placed in the XML file in the critical error folder when Instance Name Checking is turned on:

Message

(M61414) Cannot open <LabelName>, versioning is enabled and the instance tag ' ' does not match the instance name <InstanceName>

The Error is placed in the critical error folder on the XML file that was being processed by the Loftware Print Server (LPS).

Description

This error can occur when Label Versioning and Instance Name Checking is turned on and the label being printed has not been saved since the change was made. The label was created before Label Versioning was turned on, thus there is not an instance name associated with it.

Solutions

  1. Resave the label after Label Versioning is turned on to associate the label with the current instance
  2. Promote the label to the instance where you want it to print
  3. Turn off Instance Name Checking

Please refer to the Loftware Label Manager User's Guide for more information on versioning.

Please refer to the Loftware Print Server and Label Manager Installation and Configuration Guide for more information on configuring instances.

 

Article Number

2013099

Versions

 LPS, LLM 10x

Environment

Windows 7 Windows Server 2008R2.