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Description

When opening a label in On Demand Print 32, or trying to print a label using Range Print, the following error can occur.

 

Message
Error (M1141) LLMWDLL Unable to open database                                                                                                        

Image Removed

Solution

The error message is caused by the Microsoft jet engine having issues accessing the MS Access Database file.  If the file is in use by another user or process, or if there are permission restrictions in accessing the file, the above error will be prompted in On Demand Pint 32 or Range Print.

To resolve the issue, make sure that the all users have read/write permissions to the folder where the MS Access Database file exists.  The reason for proper permissions on the folder is because user A will connect to the database which will create a locking file (.LDB) and User B, User C, etc. must be able to write to the locking file. (When the last user disconnects, MS Access will try to delete the locking file, but its actually not essential that users have delete permissions on the folder.)

Content by Label
showLabelsfalse
max5
spacesLPSKB
sortmodified
showSpacefalse
reversetrue
typepage
labelskb-troubleshooting-article, database, access

Article Number

2015071

Versions

All supported LPS family product versions.

Environment

All supported installation environments.

Page properties
hiddentrue

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Linked Jira
JIRA
serverJira
serverIdb694bd2b-f495-3baf-a460-a9c93a1d1de3
keyOOB-577
Incident Number 
Author Andrea Veno
Review Date