Versions Compared
compared with
Key
- This line was added.
- This line was removed.
- Formatting was changed.
Message
When attempting to save, load, or create a label design, the application throws one or both of the following errors:
Panel |
---|
M61426 You do not have the necessary permission to save the label in this location. Please contact your system administrator. |
Panel |
---|
M11901 Unable to open template file. Cannot load label until problem is solved. |
Explanation
There are two potential causes for this error:
- The user may not have permissions to the folder where the label or template folder is located. A set of standard Windows permissions is shown in the following table. Ideally, the user should have Full Control of the folder/files.
- The application is unable to locate the corresponding template file or file location for the label in question, usually due to an incorrect template file path location.
Solution
Panel | ||||
---|---|---|---|---|
| ||||
First, do the following to confirm the user has permissions to the folder where the label or template folder is located:
|
Panel | ||||
---|---|---|---|---|
| ||||
Verify or change the location of the location of the ...\Loftware Labeling\Template\General:
|
Info |
---|
The logged in user needs to be part of the Loftware_Group under Local Users and Groups in Computer Management. |
Related Articles
Content by Label | ||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Article Number
2017032
Versions
All supported LPS family product versions
Environment
Windows environments
Page properties | ||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||||
This table provides information that is visible only to Loftware users.
|