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Description

When trying to add a field on a label using an Oracle ODBC connection, the following error occurs.

Message
ORA-01013: user requested cancel of current operation. 


If printing from On Demand Print, the error will be prefaced with the following.

 

Message
(M1144) Error from ODBC (opening recordset2)
 

 However, the ODBC passes the "Test Connection" test.

Cause

The issue is caused by the query timing out within the Design32 or On Demand32 program.

Solution

  1. In the Control Panel for the Windows, double-click  Administrative Tools.
  2. In the Administrative Tools dialog box, double-click Data Sources (ODBC)
  3. Select your ODBC connection.
  4. On the configuration page for your ODBC connection, there is a check box; Enable ODBC Timeout. Make sure this is un-checked.

 

Article Number

 2014022

Versions

 All supported versions

Environment

All supported installation environments.