When attempting to start the Loftware Connector Console service, the following message is returned:
In addition, the following data is recorded in the System Event Log.
This error occurs if you attempt to install the Loftware Connector Console on a 64-bit operating system using a 32 bit version of Java.
Follow these steps:
- Uninstall the Loftware Connector Console via the Control Panel.
- Download and install the 64-bit version of Java JDK 1.6 or higher.
- Set the JAVA_HOME variable to the 64 bit installation of the Java JDK.
- Install the Loftware Connector Console.
Page:Loftware Connector Console Won't Start on System Running 64-bit Windows (Loftware Print Server Family Knowledge Base)
Loftware Connector Console 4.1 or higher
Windows Operating system - 64 bit