Skip to end of metadata
Go to start of metadata

Problem

A drop file, such as a CSV, PAS, or XML, contains a PRINTERNUMBER or PRINTERNAME value, but the label does not print on that device. It prints on a different device.

Example

PAS file created to send a label to PRINTERNUMBER 5

*FORMAT,label.lwl
*QUANTITY,1
*PRINTERNUMBER,5
Field1,Data1
Field2,Data2
Field3,Data3
*PRINTLABEL

However, the Job did not go to PRINTERNUMBER 5

it went to PRINTERNUMBER 26

 

Explanation

This is occurring because the Scan Path used for the drop file has a specific device assigned to it. With this setup, the device listed in the "Assign Directory to Device" section will override the PRINTERNUMBER or PRINTERNAME value sent in a drop file.

Solution

With the configuration shown above, allowing the drop file to select the device to print on can be accomplished in one of two ways as follows;

  1. Uncheck the "Assign Directory to Device" check box on the Scan Path.
    (Note: The Loftware Print Server service must be stopped to make changes to the LPS configuration.)


  2.  Create a new Scan Path that does not have the "Assign Directory to Device" enabled, and send the drop files to that directory.

Article Number

2016046

Versions

All supported LPS family product versions.

Environment