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Description

Received the following error message during the installation process, then the installation fails.

Unable to create install log

Solution

If your WINDOWS/SYSTEM directory is set to 'read only' then the LOFTWARE.LOG file is unable to be created and written. This also makes it impossible to write the appropriate system *.dll files to your windows\system directory. You must change your SYSTEM directory to read\write.

You should always install as a user with administrative permissions.

Article Number

 2009014

Versions

 All versions of Loftware

Environment

All supported installation environments.