Description
This error occurs if a user is created in Loftware WebAccess, but is not associated with a Role. If the user without an assigned role tries to log into Lofware WebAccess, the following error message displays in red lettering:
Message
MSG 602 Authentication failure - Invalid Security Object
Solution
- Log in as the Administrator, add a Role to the user that prompted the error message, and then save the update.
- Restart the Tomcat service
- Log back into WebAccess as the above user. You should be successful.
The result in completing these steps allows the user to successfully log into WebAccess.
Related Articles
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Error MSG 602 Authentication Failure - Invalid Security Object (Loftware Print Server Family Knowledge Base)
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Article Number
2014013
Versions
Loftware WebAccess 2.4.4
Environment
All supported installation environments.