Skip to end of metadata
Go to start of metadata


This error occurs if a user is created in Loftware WebAccess, but is not associated with a Role.  If the user without an assigned role tries to log into Lofware WebAccess, the following error message displays in red lettering:

MSG 602 Authentication failure - Invalid Security Object



  1. Log in as the Administrator, add a Role to the user that prompted the error message, and then save the update. 
  2. Restart the Tomcat service
  3. Log back into WebAccess as the above user. You should be successful.

 The result in completing these steps allows the user to successfully log into WebAccess.


Article Number



Loftware WebAccess 2.4.4


All supported installation environments.