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Message

This article discusses the following error message:

(M4859) Unable to move XXXX.pas to C:\Program Files\Loftware Labeling\WDDrop\OLEBP\XXXX.pas

Explanation

Dropped files are not being picked up by the LPS from a remote scan path. They are using UNC pathing, polling is enabled and the wdscan.dir file is present in the folder. Log in using the LPS account. Start the LPS using Interactive mode and the Options | Security Checks returns no issues.

Solution

Start the interactive LPS and watch logging for stated error message.Give the Loftware user Read, Write, Modify permissions to the scan folder.

Result

Once the permissions on the scan folder are corrected jobs will process normally.

Article Number

2013086

Versions

 All supported Loftware versions

Environment

All supported Windows installation environments.