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Running a repair of the Loftware Print Server (LPS) and during the installation of the services the user is prompted with the following error:

Error Message
M28216 There was an error While attempting to change the service configuration


  1. When prompted by error M28216, click the OK button to allow the installation to complete. 
  2. Launch the Windows Services once the installation completed.
  3. Locate the Loftware Services (Notification and Print).
  4. Manually edit the properties for each server to specify the username and password, as well as the startup type that should be selected. 

Once the changes have been completed, the services should start up with no issues.

Article Number



All supported LPS family product versions


All supported environments