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Message

When opening a label, either in Design32 or On Demand Print, the following error is encountered:

Message

(M11071) Unsupported/unexpected tag encountered during read.

Explanation

This error means that your label file has become corrupt. There can be many reasons this can happen.

Solution

If possible, create a new label for the same dimensions Printer Family and Model, then open the old label and copy everything from the old label to the new label, for both the data and form sides of the label, then save the new label.

Article Number

 2013094

Versions

 Loftware Label Manager, all versions

Environment

All supported installation environments.