Error 1005 Requested Print Job Encountered a Critical failure While Printing To Web Listener Printers

Message

Printers within the Loftware Print Server using Loftware native drivers can be configured with the following connection types:

Port
Print Manager Spooling
TCP/IP
Web User

Those Printers having a Web User connection setting are designed to send print jobs to Web Listener clients.
If a Loftware WebAccess user attempts to print to a printer with a Web User connection type, and the associated Web Listener is not running on the client machine, the LWA user will receive the following error:

[msg 1005] Requested Print Job encountered a Critical failure while printing to Printer Number x

Explanation

In this particular case, the Web Listener simply needed to be started on the client computer so that it can receive and process print jobs from the LPS.

Although the LWA user receives a message that the requested print job encountered a "Critical failure", the LPS Status Client will list that job as a Spooled Job and NOT a Critical Failure so the message recieved by the LWA user is somewhat misleading.
There are other causes that can result in the LWA user receiving the error: [msg 1005] Requested Print Job encountered a Critical failure while printing to Printer Number x

Reproduction

Configure a printer on the LPS with a Web User connection type.
Attempt to print from LWA to that printer without a Web Listener client connected using the specified Web User.
The attempt to print in step 2 will result in the error: [msg 1005] Requested Print Job encountered a Critical failure while printing to Printer Number x

Article Number

2013006

Versions

Loftware WebAccess Version 2.x

Environment

Any supported Loftware WebAccess environment.

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