Using SAP Connector for transaction processing causes labels to stop printing.
The Widows Event Viewer showed the following error reported.
CoNNector:: SAP RFC Listener CoNNector: Unable to connect to SAP.Will retry. RFC_ERROR_PROGRAM RFC subsystem not yet initialized
[External System ID = 13]
There can be several reasons why this error might occur, but this article focuses on the GWHOST entry within the Sapnwrfc.ini file was not using the fully qualified domain name.
Use the fully qualified domain name for the GWHOST name in the Sapnwrfc.ini. After this has been modified restart the SAP Connector to apply the changes.
Sapnwrfc.ini not fully qualified.
Sapnwrfc.ini fully qualified.
All supported LPS family product versions
No specific environmental considerations